Advanced Business AnalysisCourse: BPA3
Duration: 5 Days
Level: III
Course Summary
This 5-day course focuses on developing collaboration, consensus building, and communication skills for business analysis leadership. Participants will learn to effectively listen, learn, and be a liaison between the business and other organizational teams. Topics Covered In This Course
IntroductionIdentify Successful Leadership Styles for Business AnalysisThe Responsibility and Accountability of Business AnalystsExercise 1: Business and Business Analyst InteractionThe Business Analysis Problem DomainsBusiness Analysis Team RequirementsCreating Strong Relationships with the BusinessExercise 2: Creating Strong Relationships with the BusinessDeveloping Strong Relationships with Development TeamsExercise 1: Developing Strong Relationships with Development Teams Understanding and Defining Conflict in ProjectsConflict Resolution ApproachesExercise 2: Defining ConflictExercise 3: Resolving ConflictManaging Customer AgreementsFacilitation Skills for Business AnalysisConducting a Requirements Gathering SessionExercise 1: Conducting a Requirements Gathering SessionUsing Tools During FacilitationExercise 2: Using Tools During FacilitationConducting Interviews with Customer sand Users Resistant to Change Exercise 3: Conducting Interviews with Customers and Users Resistant to Change Key Elements of Stakeholder AnalysisExercise 1: Conducting Stakeholder AnalysisUnderstanding Troubled ProjectsRecovering Troubled ProjectsExercise 2: Recovering Troubled ProjectsCommunication Skills for Business AudiencesCommunication Skills for Technical AudiencesExercise 3: Communications Skills for Business and Technical Audiences Presenting Complex Business Analysis ProjectsExercise 1: Complex PresentationsPresenting in Conjunction with ToolsExercise 2: Presenting in Conjunction with ToolsRequirements Validation Throughout the Requirements LifecycleExercise 3: Using Tools in Requirements Validation Throughout the Requirements Lifecycle Class Wrap-up and SummaryWhat You Can Expect
Who Should Take This Course
This course is intended for anyone actively involved in business process analysis or interested in learning about business process analysis. Ideally, candidates have taken the "Introduction to Business Analysis" and "Intermediate Business Analysis" classes that occur in this series of courses. Training Style
Instructor-led participative lecture with group exercises and live demonstrations. Related Courses
Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year. You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details. |
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