At the end of this course, participants will be able to:

• Understand the common terms and definitions of cloud computing and virtualization.
• Understand the business benefits and business considerations of cloud computing and virtualization.
• Understand various approaches to server virtualization, its relevance to the modern data center, available platforms and important features.
• Understand the implications of virtualization on storage, networks, and applications, and recognize issues, challenges, and opportunities for managing this.
• Comprehend the implications of virtualization on the modern workplace, and recognize challenges and opportunities for managing this.
• Understand the impact and changes of virtualization on IT service management.
• Explain typical steps that lead to the successful adoption of virtualization techniques, and understand the implications for an organization.
• Recognize the compliance, risk, and regulatory consequences of virtualization and its financial and strategic impact on an organization.

• IT Support Staff
• IT Consultants
• Business Managers
• Business Analysts
• Small and Midsized Business Owners
• Specialist (IT, security, infrastructure, services, systems, test, and so on)
• Business Process Owners
• IT Developers
• Service Providers
• System Integrators
• Architects
• Consultants
• IT Management

There are no formal prerequisites; it is recommended that participants have experience in the IT domain

Scenario-driven learning puts participants in the right mind-set to apply the principles in a realistic setting. Three role-play activities included in this course present a real-word connect using situations that can occur in the day-to-day life of participants. Moreover, interactivities such as brainstorms, quizzes, and discussions add to the interactive nature of this course.