MANAGEMENT AND LEADERSHIP SKILLS

Course: MANLED

Duration: 2 Days

Level: I

Course Summary

Course Overview

The business world is increasingly centered around the interaction of different teams, both within and outside the organization. Although you have developed skills to be successful in your field, you need to master a new set of talents to lead and manage a team of people.

A manager must have a thorough understanding of team dynamics and the principles, techniques, and strategies that make the difference between success and failure before they can effectively lead and manage a group of people.

By examining effective methods of communication, problem solving, delegation, coaching and motivation, you can prepare yourself to be an effective manager. To perform the job well, the manager must understand the different roles of everyone involved on the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. A leader understands their emotional intelligence and uses it in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

In this two-day workshop, you will learn the practical skills you need to be an effective manager and leader in your organization.

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Topics Covered In This Course

Developing as a Manager

Effective Manager Roles
Develop Personal Skills
Directing Others
Delegating
Developing Your Direct Reports
Acting Decisively
Dismissing an Employee
Managing Fairly

Transitioning from Individual Contributor to Leader

Define Leadership
Identify Your Leadership Style
Redefine Your Role as a Leader

Communicating Successfully

Communicate Without Talking
Manage Better by Active Listening
Assert to Achieve

Developing an Effective Team

Build an Effective and Invincible Team
Delegate for Results
Coach for Performance
Coach for Achievement
Empower Your Team Members
Optimize Staff Performance

Leading a Team Effectively

Influence for Results
Lead Your Team Through Organizational Change

Managing with Emotional Intelligence (EI)

Five Characteristics of the Effective Manager
Knowing Yourself: Developing Three Key Intrapersonal Skills
Working with Others: Applying Integral Interpersonal Skills
Applying Emotional Intelligence Day to Day
Responding Appropriately in Key Situations
Using Emotional Intelligence to Lead by Example

Motivating Individuals for Performance

Recognize Key Motivators
Avoid the Top Demotivators
Leverage Motivators That Work for Everyone
Maximize Your Impact on Motivation
Match Motivators to Individual Expectations
Identify People's Basic Needs
Recognize and Responding to Generational Differences
Develop and Applying A Motivational Strategy

Cultivating Great Teams

Inspire Team Success
Run Team Meetings
Resolve Conflicts Positively

Leading Different Types of Teams

Work with Different Types of Teams
Managing a Diverse Team
Overcome Communication Barriers
Overcome Issues Among Team Members
Confronting Difficult Employee Behavior
Managing Technical Professionals

Aligning Your Strategy for Business Results

Establish a Team Mission
Determine Team Core Values
Write a Team Vision Statement

Successful Solutions to Problems

Identify and Define the Problem
Determine the Root Cause
Identify a Solution
Implement Solutions Decisively

What You Can Expect

The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. In this workshop, you will explore the fundamental concepts of effective management and leadership.

At the conclusion of this workshop, participants will be able to:

Transition from an individual team contributor to team leader.
Develop and manage a team effectively.
Create a team mission, values statement, and vision to achieve business results.
Determine the roles that a manager must fill on a team, and explore the key areas of personal development.
Discover how to detect silent messages through body language and other means of nonverbal communication.
Boost your active listening skills.
Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
Consider your personal emotional intelligence competencies.
Discover the stages of team development and how to motivate your team.
Examine the need for regular team meetings and how to resolve conflict.
Empower your workgroup through delegation and coaching, and optimize staff performance.
Discover ways of identifying problems, determining their root cause and explore techniques to identify and implement solutions effectively.

Who Should Take This Course

Individuals taking this course may be new managers, new supervisors, business professionals, project managers, product managers, program managers, team leaders and individual contributors seeking to develop or enhance team leadership and management abilities with practical skills

Recommended Prerequisites

There are no prerequisite skills for this course. Participants should possess experience working in an organization as an individual contributor or possibly as a manager.

Training Style

Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities and case studies.

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Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.

You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.

Schedule For This Course
There are currently no public sessions scheduled for this course. We can schedule a private class for your organization just a couple of weeks from now. Or we can let you know the next time we do schedule a public session.

Notify me the next time this course is confirmed!

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